Job Description

Join the Monarch Dentistry Team!

We are seeking enthusiastic and dedicated team members to join our North York location. If you're a motivated multi-tasker who thrives in a collaborative environment and is committed to delivering outstanding patient care, we want to hear from you!

Position: Dental Office Administrator / Receptionist

Responsibilities:

Serve as the first point of contact for patients, providing exceptional customer service in person, over the phone, and via email Coordinate and manage patient appointments, efficiently filling schedule vacancies Handle patient inquiries, referrals, and liaise with other offices clearly and concisely Process patient and insurance billings while maintaining accurate account records Follow up on outstanding accounts receivable from insurance providers and patients Maintain patient files, charts, and reports in the Electronic Records system

Requirements and Qualifications:

Previous experience as a dental office administrator/receptionist Proficiency in optimizing patient appointment schedules Knowledge and understanding of maintaining patient privacy and confidentiality Flexibility to work evenings and weekends as required Previous dental assisting experience is an asset Strong organizational and multi-tasking skills Reliable, punctual, and able to adapt to a fast-paced environment Excellent interpersonal skills with a strong ability to engage with a variety of patients Experience with dental practice management software such as Dentrix is considered an asset

What We Offer:

Permanent positions Competitive wages Opportunities to work at multiple locations A supportive and collaborative team environment Comprehensive training and guidance from experienced colleagues A dynamic, fast-paced work environment Flexible and convenient work schedules

About Monarch Dentistry:

Monarch Dentistry is committed to fostering a workplace as diverse as the communities we serve. We are proud to be an equal opportunity employer dedicated to creating an inclusive and welcoming environment for all employees.

Job Types: Full-time, Permanent

Schedule:

8 hour shift Evening shift Weekends as needed
Experience:

dentrix: 1 year (required) Dental receptionist: 1 year (required)
Work Location: In person