Job Description

Midpark Dental has an exciting opportunity to add a Dental Administrator. The ideal candidate will have an upbeat attitude and possess strong communication skills. This position requires proficiency in various administrative tasks, including managing phone systems, handling insurance submissions, treatment coordinating, A/R responsibilities, and maintaining an efficient front desk environment.

The initial schedule is Monday-Thursday, with addition days added in July and September.

Schedule

Monday 9:30am - 5:30pm
Tuesday 12:30pm - 8:30pm
Wednesday 6:30am - 2:30pm
Thursdays 7:30am - 3:30pm
Fridays 7:30am - 3:30pm (to be added in July)
Saturdays 7:30am - 4:00pm (1 every 4 weeks, starting in September)

Key Responsibilities

Oversee day-to-day operations of the dental office.
Coordinate patient appointments, scheduling, and follow-up visits.
Maintain office supplies, equipment, and inventory.
Ensure the office environment is clean, comfortable, and organized.
Manage billing, invoicing, and patient payments for dental services.
Following up on outstanding treatment and hygiene recalls with patients
Process insurance claims and ensure accurate and timely reimbursement.
Prepare financial reports and track provider revenues.
Ensure compliance with workplace policies and professional standards.
Greet and assist patients, addressing their concerns and providing exceptional customer service.
Ensure patients' insurance coverage is verified and inform them of any financial obligations.
Handle patient complaints or concerns promptly and professionally.

Requirements

Previous experience in an administrative role within a dental or medical office is preferred.
Familiarity with Cleardent and RecallMax is an asset.
Excellent communication skills, both verbal and written, with a focus on customer service.
Detail-oriented with strong organizational skills to manage multiple tasks simultaneously.
A positive attitude and ability to work collaboratively within a team environment.

If you are passionate about providing excellent administrative support and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $20.00-$28.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Dental care Extended health care
Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed
Experience:

Dental Administration : 1 year (required)
Work Location: In person