Job Description

Dental Administrator / Dental Receptionist

Location:

Brampton, ON

Type:

Part-Time (20-25 hours per week, evenings and weekends as required)

About Us:

At

Orb Dental

, we're redefining what a modern dental experience feels like. Our clinic combines advanced technology, compassionate care, and a supportive team environment to deliver the best possible patient experience. We take pride in maintaining a modern, welcoming, and efficient dental office where both patients and staff can thrive.

About the Role:

We're seeking a friendly and organized

Dental Administrator/ Dental Receptionist

to join our growing team. This is an excellent opportunity for someone who enjoys enjoys creating a welcoming experience for patients while ensuring smooth day-to-day office operations in a modern, patient-centered clinic.

Key Responsibilities:

Welcome and assist patients in person, over the phone, and by email with professionalism and empathy. Manage

front-desk operations

including appointment scheduling, confirmations, and patient flow to optimize our daily schedule. Maintain and update accurate patient information in our

cloud-based Electronic Medical Records (Oryx)

system. Process insurance claims, verify coverage, and manage billing and payment processing. Coordinate communication between patients, dentists, hygienists, and specialists. Handle confidential information in compliance with

Personal Health Information Protection Act

(

PHIPA)

and clinic policies. Maintain an organized and welcoming reception area and assist with opening and closing duties. Provide team with

administrative support

such as record management, supply orders, and correspondence.

Requirements:

1+ year of experience as a

Dental Administrator

,

Dental Receptionist

, or

Medical Office Assistant

(preferred). Diploma or certification in Dental Office Administration, Health Office Administration, or a related field (preferred). Knowledge of dental insurance billing, treatment coordination, and dental terminology (preferred). Proficiency with

Oryx

or Similar EMR/Dental Management System,

Microsoft Office 365

, and

Google Workspace

. Excellent multitasking, communication, and problem-solving skills in a fast-paced environment. Friendly, professional, and patient-focused attitude. Demonstrated ability to work collaboratively with clinical and administrative staff.

Why join Orb Dental?

Supportive, team-oriented environment focused on patient care and staff growth. Opportunities to develop leadership and coordination skills. Competitive compensation based on experience. Modern, well-maintained office environment. Flexible, part-time hours (evenings and weekends as required) to fit your schedule.

How to Apply:

If you're

passionate

about

patient care, customer service, and dental administration

, we'd love to meet you!
Please apply with your resume and a short cover letter explaining why you'd be a great fit for Orb Dental.

Closing Date: November 6, 2025

Job Type: Part-time

Pay: $21.00-$23.00 per hour

Expected hours: 20 - 25 per week

Benefits:

Dental care Paid time off
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person