Job Description

Sudbury Dental Group is looking of a friendly person to join our busy practice. The patient care coordinator is the face and the voice of the practice.

Duties Include:

Responsible for converting and welcoming new and existing patients to the practice Contribute to the team by working with clinical and administrative teams equally Establish life-long patient relationships, ensuring retention and loyalty Deliver above and beyond service, by providing unexpected moments of positive connection Coordinate and communicate to ensure each patient visit runs seamlessly Manage patient calls, handling inquiries, confirmations and appointment amendments Keep the reception room patient ready, ensuring operational excellence at all times Ensure patients feel authentic trust and warmth during every interaction, creating a connection that drives each patient's commitment to oral health Maintain professionalism and composure during busy periods and times of change Ensure and maintain patient billing records and all database information is up to date
Job Requirements;

Computer skills Knowledge of dental software (Dentrix is an asset) Good telephone etiquette and skills Team player Positive attitude Ability to work independently Ability to work under pressure Ability to multitask Bilingual (French is an asset)
Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Life insurance RRSP match Vision care Wellness program
Language:

French (preferred)
Work Location: In person