Job Description

Join the Monarch Dentistry Team in Downtown Toronto!

Are you a motivated, multi-tasking individual who thrives in a team-oriented environment? Monarch Dentistry is seeking outstanding team members to join our downtown Toronto location. Our ideal candidates are passionate about providing exceptional care to our valued patients and are ready to make a difference.

Responsibilities:

Serve as the first point of contact for patients, providing a warm and professional welcome in-person, over the phone, and via email. Coordinate appointments, manage schedules, and fill vacancies efficiently. Handle patient inquiries, process referrals, and liaise with other offices with clarity and precision. Manage patient billing, including coordinating with insurance companies and maintaining accurate accounts. Follow up on outstanding accounts receivable for both insurance companies and patients. Maintain organized patient files, charts, and reports, and enter data into our Electronic Records system.

Requirements and Qualifications:

Proven experience as a dental office administrator or receptionist. Skilled in optimizing patient appointment scheduling. Commitment to maintaining patient privacy and confidentiality. Flexibility to work evenings and weekends as needed. Previous dental assisting experience is preferred but not mandatory. Strong organizational and multi-tasking abilities. Punctuality and reliability are essential. Excellent interpersonal skills with the ability to adapt to various patient needs. Familiarity with dental practice management software (e.g., Dentrix) is an asset.

What We Offer:

Permanent positions with competitive wages. Opportunities to work at multiple locations. A supportive, collaborative, and fast-paced team environment. Training and ongoing support from experienced colleagues. Convenient and flexible working schedules.
Monarch Dentistry is an equal-opportunity employer. We are dedicated to building a workforce as diverse as the communities we serve and fostering an inclusive environment for all employees.

Job Types: Full-time, Permanent

Schedule:

8 hour shift Evening shift Weekends as needed
Experience:

Dentrix: 2 years (required) Dental office: 2 years (required) Dental Receptionist: 2 years (required)
Work Location: In person