Job Description

Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.


ABOUT THE ROLE:
Points, a Plusgrade company, is looking for an API Platform Specialist to join our Delivery Services team on a permanent basis.
We\xe2\x80\x99re an industry-leading organization that is continuously reshaping how consumers interact with their loyalty programs. We work with the world\xe2\x80\x99s largest airline, hotel, financial, and retail rewards programs, to tackle complex challenges and come up with innovative e-commerce solutions. If you\xe2\x80\x99d like to be a part of it, we\xe2\x80\x99d love to hear from you.


WHAT YOU WILL BE DOING:
You will be part of a team that is continuously reshaping how consumers get more value from their loyalty programs. You are a smart, enthusiastic person with an interest in working with the world\xe2\x80\x99s largest and most successful loyalty programs.


As an API Platform Specialist you will play a key role in new and existing implementations of integrations to our partners. Together with your team, you will help the world\xe2\x80\x99s loyalty programs by configuring, customizing and deploying new solutions on their behalf. Leveraging your outstanding attention to detail, quality and communication skills you will identify, implement, test and deploy these solutions.


Reporting to the Team Lead, Integrations you will:

• 
  Participate in technical integration planning and pre-sales discussions with loyalty program partners and application developers to analyze integration and web service requirements.
• Develop integration solutions based on Loyalty Program Requirements.
• Implement new integrations for our Loyalty Program Partners by developing and configuring Points\xe2\x80\x99 platforms.
• Gathering requirements by working directly with our Loyalty Program Partners & Internal Stakeholders.
• Ensure the solutions we deploy are of the highest quality.
• Effectively communicate, across many channels, your progress with your team & stakeholders.
• Troubleshoot code and configuration issues in all managed environments (test and production).

YOU ARE SOMEONE WITH:

• 2+ Years of software development experience.
• Strong experience in Web Services standards and technologies (e.g. XML, XSLT, SOAP, WSDL, XSD, REST, JSON, JavaScript etc.).
• Basic understanding of internet security protocols and technologies (SSL, PKI, etc).
• Experience with QA methodologies (Manual and Automated) and tools.
• Experience in a managed solution or SaaS environment.
• Knowledge of version control systems like GitHub.
• Experience in development language Python, Java or other (nice to have)
• Experiences with SQL databases such as Oracle or PostgreSQL and NoSQL databases like CouchDB (nice to have)

Bachelor\'s degree in Computer Science, Software Engineering considered an asset


WHAT YOU\xe2\x80\x99LL LOVE ABOUT US:
\\uD83C\\uDFE6 RRSP/401(k) Matching
\\uD83C\\uDFE5 Comprehensive Health Plans
\\uD83D\\uDCC5 Unlimited Vacation/PTO
\xe2\x9c\x88\xef\xb8\x8f Travel Experience Credit
\\uD83E\\uDDD8 Annual Wellness Credit
\\uD83E\\uDD57 Team Events and Monthly Lunches
\\uD83D\\uDCBB Home Office/Commuter Credit
\\uD83C\\uDF05 Work From Anywhere Program


OUR PROCESS:
Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.


We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:

• 
  Recruiter Phone Interview
• Hiring Manager Interview
• Take-home Assessment or remote coding exercise (if applicable)
• Team Interview

All candidates will be provided with feedback regardless if they pass or didn\xe2\x80\x99t pass any of our interview stages. All your information will be kept confidential.