Job Description

About Us:

Founded in 2020, FIKA's origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto's Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.



Delivery Driver



Title

Delivery Driver

Reporting To:

Retail Store Manager

Job Overview

The Delivery Driver plays a key role in ensuring exceptional guest experiences both on the road and in-store. This role is responsible for safely collecting guest orders while also supporting in-store operations during delivery downtime - including assisting guests, covering breaks, receiving inventory shipments, and other duties as assigned.

Core Competencies & Requirements

Valid Driver's License (Full "G" in ON or Class 5 in BC, AB, SK, MB) Personal, insured vehicle and clean driver's abstract Clear Criminal Background Check Provincial Cannabis Certification (or ability to obtain) Smart phone with data plan and car charger Tech-Friendly (We got some cool apps we need you to learn) Strong communication skills (verbal & written). Reliable, professional, and able to work independently and as part of a team Flexible part-time or full-time availability during core delivery hours (Monday to Sunday, 11 a.m. - 9 p.m.)

Job Duties

Safely load, transport, and deliver orders to guests on schedule. Follow all delivery, security, and compliance procedures in accordance with company policies and local regulations. Ensure a professional, courteous, and positive guest experience with every delivery. Promptly and accurately communicate delivery updates, issues, or feedback to dispatch and management. Maintain a safe driving record and adhere to all transportation laws. Utilize required delivery applications and POS applications effectively and accurately. Provide exceptional service to all in-store guests, including assisting with transactions, product inquiries, and recommendations. Must maintain a high level of product knowledge. Maintain a professional appearance and contribute to a positive team culture.

Education, Training & Experience

High school diploma or GED required. 1+ year of experience in delivery, logistics, or retail preferred. Clear criminal background check and clean 3-year driver's abstract. Provincial Cannabis Certification (or ability to obtain).

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person's talents and strengths.



Thank you for your interest and application, only those selected for next steps will be contacted.