Job Overview:
We are seeking a reliable and experienced Delivery Driver to join our team. To safely and efficiently transport goods to the customer while providing excellent customer service.. The ideal candidate should have a valid driver's license, 3 years of truck driving experience in Canada, a clean driving record, and excellent customer service skills
Duties and Responsibilities:
Inspect, load and unload items from the delivery truck.
Lift and carry products into customers' homes with no damages, and assemble as required
Ensure items are secure and protected during transit
Follow delivery schedules and routes to ensure timely and efficient delivery
Provide exceptional customer service during deliveries
Maintain the delivery vehicle in good working condition and report any maintenance issues to management
Perform daily pre-trip inspection of the delivery vehicle
Communicate effectively with customers and internal teams
Continually work to improve the overall customer experience
Resolve issues that may arise in a timely and professional manner, including customer concerns and customer service issues
Collaborate with other people and departments in the organization to resolve issues and find workable solutions
Communicate any delivery concerns or issues on a timely basis
Understand, implement, maintain and ensure compliance with company policies and procedures
Maintain accurate delivery logs and records and report any accidents or incidents
Other duties as required
Qualifications, Skills and Competencies:
Qualifications, Skills and Competencies:
Valid Class 5 full driver's license
Delivery experience preferred
High school diploma or equivalent an asset
Clean driving record for the past 12 months
Able to lift and carry heavy loads in excess of 50lbs
Customer service oriented
Friendly, courteous and professional
Excellent organizational and communication skills
Sound judgment and strong decision-making and problem-solving skills
Punctual, good work ethic, reliable
Attention to detail and excellent time management skills
Able to work flexible schedule (evenings/weekends)
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Benefits:
Extended health care
Experience:
Light Truck & Delivery Drivers: 3 years (preferred)
delivery driving: 3 years (required)
Work Location: In person
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