Job Description

Otter Farm & Home Co-operative (Otter Co-op) has over 50,000 members with services in Food, Feed, Petroleum, Pharmacy, Hardware and Liquor in various retail locations across the Lower Mainland, Fraser Valley and Interior, with sales in excess of $200 million annually.

We are a different kind of business: we are locally invested, are community-minded and offer lifetime membership benefits including patronage refunds, quality products, quality services and fair prices.

Otter Co-op invites applications for the position of Part Time Deli Associate in our Deli Department located in Aldergrove at: 3650 248 Street. Aldergrove.

Responsibilities:
Reporting to the Manager, responsibilities for this position include the following:

• Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
• Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
• Preparing special orders and party trays.
• Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
• Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
• Following all food safety and sanitation procedures established by the company and other regulatory agencies.
• Cooperating with others to ensure customer satisfaction.
• ALSO providing excellent customer service to our Bistro patrons.
• Working with a grill and must prepare breakfast and lunch items, perform short-order cooking and fry foods.
• Clean tables and food preparation site/utensils accordingly.
• Perform opening and closing procedures.
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence.
• Perform other duties as assigned.

SKILLS & QUALIFICATIONS:

• Experience working a Deli counter or in food preparation.
• Experience working with a deli or restaurant grill in a fast-paced setting.
• Proven customer service or retail experience is a plus.
• Ability to lift heavy items, ranging from 25 to 50 lbs, and operate equipment, such as meat and cheese slicers, scales, cash registers, etc.
• Excellent customer service, communication, and math skills.
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
• A courteous and efficient approach to handling customer requests, questions, and complaints.
• Motivation and ability to work in a busy work environment is required.
• Must be committed to a SAFE working environment.
• Must be open 7 days a week between 6:00am and 8:00pm.

Otter Co-op is pleased to offer our full time, salaried and eligible part time team members the following: Extended Health Care \xe2\x80\xa2 Dental \xe2\x80\xa2 Life Insurance \xe2\x80\xa2 Travel Insurance Coverage \xe2\x80\xa2 Long Term Disability Insurance \xe2\x80\xa2 Employer Matched Pension Program (6% matched).

Otter Co-op is pleased to offer all team members the following: Employee Family Assistance Program \xe2\x80\xa2 Company Social Club \xe2\x80\xa2 Excellent Opportunities for Advancement \xe2\x80\xa2 Competitive wages paid bi-weekly \xe2\x80\xa2 Team Member Discount (15% off Hardware, Family Fashions, and Bagged Feed/Agro Products) \xe2\x80\xa2 Annual Bonus Program \xe2\x80\xa2 Annual Equity Rebates and Fuel Rebate Program \xe2\x80\xa2 Service Recognition Program \xe2\x80\xa2 Learning and Development Opportunities.

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence.

We are committed to giving back to our communities through our Corporate Social Responsibility Program. Last year we donated over $250,000 to a variety of local charities and community organizations.

Otter Co-op offers a competitive salary with start rates of $12.65 to $17.29 depending on experience, personal and professional development, and the opportunity to work with one of western Canada\'s most successful organizations.

All successful candidates will be required to undergo a background check.

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Otter Co-Op