Experience: 8+ years in QA or Project Delivery Industry - Energy / Utility
Role Overview:
The Defect Manager will oversee defect lifecycle management across SAP and non-SAP streams. The role involves coordination between testing, development, and business teams to ensure timely defect resolution and release quality.
Key Responsibilities:
Manage end-to-end defect tracking, prioritization, and reporting.
Conduct daily defect triage calls with stakeholders.
Ensure SLA adherence and categorize defects based on severity and impact.
Generate and present defect trend reports and KPIs.
Collaborate with QA and development teams to prevent recurring issues.
Required Skills:
Strong experience in defect management using tools like JIRA, HP ALM, or Azure DevOps.
Understanding of SAP testing cycles (SIT, UAT, Regression).
Excellent communication and coordination skills.
Ability to work with cross-functional and multi-location teams.
Analytical and documentation skills to drive defect prevention initiatives.
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