At Richardson International, being truly invested is at the heart of everything we do. For over 165 years, Richardson has been dedicated to Canadian agriculture. Recognized as a global leader in agriculture and food processing, Richardson is one of Canada's Best Managed Companies with over 3,500 employees across Canada, the U.S., the U.K., and Europe. At Richardson, we are committed to enhancing our facilities and services and investing in our people and our communities.
We are seeking a motivated and detail-oriented Deduction Analyst to join our team. They will oversee Food Service deductions, manage trade deduction processes, and support timely, accurate resolution through reporting, system management, and cross-functional collaboration.
RESPONSIBILITIES:
Act as a main point of contact for non trade deductions including reviewing validity, working with various departments to collect backup and disputing invalid deductions
Prepare and facilitate regular aging deduction and repayment meetings with internal stakeholders
Manage non trade deduction flow through Trade Management System; determine root causes and provide recommendations for process improvement and streamlining opportunities
Prepare month non trade analysis to review trends and determine opportunities to improve processes
Monitor outstanding customer repayments related to non trade deductions, working with stakeholders to ensure timely repayments and coordinate transactions between departments to resolve any issues
Manage customer portals, obtaining back up for deductions and logging dispute tickets as they occur
Assist in overseeing the functionality of the non trade deduction system and document standard operating procedures for all non trade deduction management to help facilitate scalable growth in the department
QUALIFICATIONS:
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