Job Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction:

Prime Hires is seeking a skilled Deal Release Officer to join our client.

Contract Period:

04/03/2025 to 04/02/2026

Pay rate:

$25 per hour

Location

: Edmonton, AB

Location type:

Hybrid, onsite twice per week

Training:

Onsite training for the first 3 weeks

Business Hours:

7am to 8pm variable shifts in between those hours - Candidates need to be flexible to adapt to changing hours/shifts

Job Responsibilities:

Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function. May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained

Identify opportunities to improve service delivery

Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels

Interact with partners by responding to requests in an effective and timely manner

Experience & Qualification Requirements:

Operations experience
Documentation review experience

Real estate sector experience

Data entry experience

Experience working with internal partners

Nice to Have Skills:

Sales background
Bilingual - French

ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS

How to Apply:

If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.