Job Description

:Position Summary:Under the general direction of the Manager, Systems & Architect, this position has a primary focus on data protection for Great Canadian Entertainment., responsible for the planning, design, implementation, maintenance and recovery testing of Great Canadians Data protection infrastructure. This role ensures the availability, integrity, and security of critical business data across on-premises, cloud, and hybrid environments. Additionally, as a member of the Systems Team the role will have responsibilities of supporting a wide variety of systems in use by great Canadian entertainment. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees.Key Accountabilities:

• Design, Implement, Manage, and maintain Commvault backup and Recovery solutions. Including the monitoring, troubleshooting and resolving backup failures and issues.
• Conduct regular backup, replication and recovery testing to ensure data integrity and reliability.
• Develop and test disaster recovery plans, ensuring data restoration within required recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Maintain detailed technical documentation of backup configurations, policies and procedures and provide monthly reviews on backup and restore failure for compliance sign off.
• Work with IT, It Security and Compliance teams to align data protection strategies and recommend new technologies and methodologies to improve data protection and recovery processes.
• Assume stewardship, technical authority and lifecycle management for overall performance and availability of assigned systems
• System optimization activities including, but not limited to patching, upgrading, and performance tuning
• Analysis, troubleshooting and resolution of system hardware, software and networking issues up to and including the operating system
• Manage incidents and develop change requests including implementation, communication, testing and back out plans following ITIL framework
• Maintenance of system documentation and provision of reports on maintenance contracts, SLAs and warranty information on of assigned systems

Educational and Functional Requirements:

• Post-secondary education in IT or a suitable combination of education and experience
• 5+ years of experience enterprise level system administration and customer service including but not limited to Microsoft systems, VMware, Citrix, Nutanix and O365, MS SQL
• 3+ years experience in backup infrastructure and storage systems
• Strong expertise in backup technologies, storage systems, and disaster recovery planning
• Ability to exceed internal and external customer expectations through timely, effective and positive service-oriented Communication
• Strong Communication and Documentation skills
• Proven troubleshooting experience for O/S, application, network, workstation and laptop technologies
• Strong Experience with Backup and recovery tools specifically Commvault.
• Microsoft, VMware or Nutanix Certification
• Backup and recovery solution certifications such as Commvault Professional or Engineer would be an asset
• Valid Class G Drivers License

About Us:GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don't play games withxe2x80xa6..is your career!Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.Please note that due to the volume of applications, only those under consideration will be contacted for an interview.Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming