Job Description

Data Operations Coordinator
Job Type: Full-time
Location: Remote (Canada)
We are looking for a permanent, full-time Data Operations Coordinator to join our growing team at PrivacyWorks. If you're looking to get started with your information access career and want to work with a dynamic consulting team serving a diverse, multi-jurisdiction clientele, we'd love to hear from you!
What You'll Do
PrivacyWorks receives often large volumes of raw files and data from our public-sector clients for processing and release under Freedom of Information (FOI) and Access to Information (ATI) laws. The Data Operations Coordinator will play a pivotal role in compiling, sorting, vetting and preparing these raw files into optimized, review-ready (i.e. PDF format) files to be assigned to our team for review. Specific responsibilities:

• Act as a point of contact for client records transfer handling under the supervision of senior team members.
• Assist with the secure intake and transfer of client files and data into PrivacyWorks custody, including basic quality checks and initial troubleshooting.
• Support the categorization and organization of incoming files to ensure proper routing and processing.
• Use eDiscovery and digital forensic software to bulk index, vet, de-duplicate, sort, convert, and prepare large volumes of raw files into compiled, review-ready PDF documents.
• Apply basic keyword and metadata search filters under guidance to help tag and sort records by relevance, topic, or source.
• Manually convert a variety of file types (e.g., spreadsheets, high-resolution images) into optimized PDFs, ensuring clarity and legibility.
• Name, sort, and prepare digital files for further review and redaction by senior analysts.
• Log, track, and organize incoming records during the intake phase to ensure proper documentation and auditability.

Who We're Looking For

• You are technically minded with a keen interest in learning, troubleshooting, improving and refining technical processes across multiple systems and software.
• You have direct experience working with eDiscovery or digital forensic software like Nuix, Relativity or IPRO.
• You are highly organized, meticulous and willing to roll up your sleeves to get the job done.
• You are self-motivated and driven to deliver exceptional results, both independently and as part of a team.
• You have long-term interest in building a career within the FOI/ATIP field. Prior experience in these fields is considered an asset.
• You are a strong communicator who can relay important information, concepts and procedures to clients while maintaining a positive, customer-oriented tone.
• You have a proven ability to prioritize and multi-task.

What You'll Get

• Competitive salary, vacation and Extended Health benefits
• A flexible, remote-first workplace
• Rapid career growth in a high-impact role
• Annual Wellness Allowance
• ...and more.

About PrivacyWorks
PrivacyWorks is a full-service privacy and information access consulting firm that works with organizations of all sizes across Canada and the US. We specialize in providing solutions to privacy and access challenges within a variety of industries and sectors such as Technology, Healthcare, and Government.

Skills Required