Location: ALS Geochemistry, Winnipeg Reports to: Winnipeg Branch Manager
About the Position: The Administrative Clerk is responsible for the administrative functions for a production office environment with focus on Human Resources responsibilities, along with responding to client inquiries. This position will work in a safe manner in accordance with the ALS Health and Safety Program.
Specific Responsibilities:
Greet all internal and external customers courteously, determines their needs, and direct them to the proper person;
Operate a multi-line switchboard, direct calls and take messages when necessary;
Prepare source data for computer entry into the GEMS proprietary system by compiling and sorting information and establishing entry priorities;
Enter data and maintains entry requirements by following date program procedures. Review output to test for accuracy;
Verify, correct, delete, re-enter data and purge files to eliminate data duplication;
Complete spreadsheets, data logs and backups and follow all data processing policies and procedures. Report necessary changes to Manager;
Process a variety of paperwork;
Pick up faxes and distribute to the appropriate area;
Sort and log all outgoing mail and have them ready for pick-up;
Receive, sort, log and distribute all incoming mail, courier/messenger services, and walk in deliveries in a timely manner;
Notify the appropriate employee when mail or packages arrive so they can be picked up and/or delivered in a timely manner;
Responsible for ensuring that the copy machines and cabinets are stocked at all times with paper;
Order office supplies;
Maintain a positive work environment through active team participation and a focus on quality customer service;
Maintain Quality records and graph Worker progress;
Assist in Health and Safety meetings and activities;
Assist in the hiring process, including training and record maintenance;
Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
Observe established safety regulations and comply with all ALS health and safety policies and procedures;
Other duties as assigned.
Required Knowledge, Skills & Abilities:
Strong customer service focus, interpersonal and organizational abilities;
Pleasant and professional telephone manner;
Excellent English communication skills both written and verbal;
Excellent computer skills including Microsoft Word/Excel/PowerPoint/Outlook
Required Qualifications:
Minimum of 1 years office related experience or reception experience;
Completion of an office administration certificate or diploma preferred;
Some HR and benefits background would be an asset;
Background in Chemistry and/or Geology would be an asset.
Physical Demands:
Ability to stand, walk or sit for an extended period of time;
Reaching by extending hand(s) or arm(s) in any direction;
Finger dexterity required to manipulate objects with fingers. (i.e., using a keyboard)
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