Job Description

Imagine your future with us!At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the worlds most complex problems for a safer, healthier world.About the roleOn-site | 7-Month ContractThe Login Clerk 3 is responsible for performing duties in the sample receiving, logistics and administration areas of the client services department. Duties to include sample receipt and log-in, client services, data entry and sample subletting as well as bottle preparation and organization.Key Responsibilities:

• Accepts samples and accurately processes payments in accordance with internal accounting practices for sample processing from private clients, enters all payments into the appropriate file and provides change if necessary;

• Accurately performs cash reconciliation at the end of each shift;

• Accurate data entry of all Chain of Custody information into internal Laboratory Information Management Systems (LIMS);

• Assess each submission upon receipt and identify and communicate any rush work, short holding time analyses and/or microbiological analyses to the log-in staff;

• Perform login corrections and re-assigning of bottles

• Labelling select workorders

• Preparing Daily Front Counter Sales Deposit for admin staff

• Provides assistance and feedback to clients regarding questions arising in sample receipt area;

• Receives work orders as they arrive in the laboratory & performs sample triage;

• Open and layout samples and paperwork to confirm all required samples have been received;

• Enters client account number, project for billing and contact information in sample login screen;

• Enter analytical codes for samples;

• Familiarity with all ALS location turnaround times (TATs);

• May transport samples into lab, some heavy lifting required (up to 20kg);

• Identify and resolve internal and external problems when they are identified in the lab/externally;

• Assist with shipping/receiving (samples & supplies) in the Login/Shipping Receiving Area;

• Assist with the proper packing and daily shipping of samples to clients and ALS network labs;

• Clean, organize and distribute coolers as needed;

• Ensure adherence to all procedures and policies (safety, quality, employment and technical);

• Follow safety requirements in Safety Manual and communicate all safety concerns or incidents to Safety Rep

• Train other staff

• Other duties as assigned by the Supervisor or Team Lead.

• Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;

• Observe established safety regulations and comply with all ALS health and safety policies and procedures;

About you:

• Excellent organizational skills and be able to handle a fluctuating work load and prioritize work with great attention to detail;

• Excellent English communication skills required (auditory, verbal, written, and reading);

• Intermediate user of Microsoft Office (Word and Outlook), with basic knowledge of computers;

• Excellent customer services skills, verbal skills including answering telephones;

• Accurate and efficient data entry skill is an asset;

• Capable of working with minimal supervision;

• Well-organized and able to work independently as well as part of a team

• Strong customer service focus, interpersonal and organizational abilities;

• Previous cash handling experience an asset.

Required Qualifications:

• Minimum 3-year administration experience with data entry;

• Customer Service experience including cash handling;

• BSc or Technical Diploma in Environmental Science or Chemistry an asset;

• Valid unrestricted license for personal vehicle use applicable in the province/territory;

• No major driving violations and no more than two minor violations/incidents.

Physical Demands:

• Manual dexterity to perform intricate and/or repetitive tasks;

• Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;

• Ability to stand for up to a full shift;

• Lift up to 50 lbs and carry for short distances;

• You may be exposed to unpleasant odours;

• Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.

Working at ALSOur people are our most valuable asset and drive our success at ALS.We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, youll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.Our benefits include:

• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e-learnings and more)

Please note: Benefits vary based on employee status.About ALSALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.Everyone MattersALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued.Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, genetic characteristics protected by the law. We invite resumes from all interested parties, including women, Indigenous persons, members of minority groups, and persons living with disabilities.ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.