Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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This role requires the ability to attain Canadian enhanced reliability clearance, which requires a minimum 5-year Canadian resident history review. You must have lived in Canada for at least 5 years or more to be eligible.

No exceptions please.

Role Summary:

Digital Business Automation Services seeks a Data Engineer, with 5+ years of data analytics and process mining skills to join the team within Service Delivery.

The Data Engineer provides business information analytics services such as business intelligence, key performance metrics, business research analysis, and dashboards/scorecards to the Digital Business Automation Services management team and business units. This role will be a specialized role focused on supporting the senior leadership with insights, management reports, and analysis for decision-making process.

The successful candidate will be multi-skilled and adaptable with excellent communication skills, proven data analytics experience and strong business process analysis skills.

What will you do?

• Data discovery \xe2\x80\x93 i.e. scoping new data sources, understanding, and leveraging current data sources for revenue generation, cost savings and client insights
• Visual presentation of data \xe2\x80\x93 i.e. the ability to translate numerical output into effective visual illustrations for management and clients
• Interpret and analyze processes and workflows to recommend improvements.
• Acting as a go-to-person for end users and management to interpret and use information.
• Understand and collaborate with business process SMEs and Business process owners to understand the business processes being mined.
• Translating business needs into analytics/reporting requirements to support executive decisions and workflows with required information.
• Developing and building frameworks and processes to analyze unstructured data as well as data from traditional sources.
• Working closely with information managers, architects, and business units for knowledge sharing, mentoring, and training

What you need to succeed:

• Strong verbal and written communication skills.
• 5+ years IT experience preferably with a degree in Mathematics, management information systems, or related technology degree/diploma
• More than five years of experience as a Data Engineer, business intelligence analyst, Process Mining analyst, financial analyst, or equivalent roles
• Experience with consumer-level data for the purposes of analysis, reporting, and/or marketing
• Expert in process mining, data mining and unstructured information analysis
• Excellent verbal and written communications with the ability to collaborate with business SMEs to understand the business processes.
• Ability to promote the data analytics needs within the department and generate insights from information.
• Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment.
• Competent in information taxonomy creation, information visualization, information modeling, and data warehousing techniques
• Excellent organizational skills with the ability to handle several tasks efficiently.

Required Skills:

• Strong business process analysis skills and requirements gathering.
• Coding experience with SQL
• Coding experience with Python is highly preferred. Alternative coding experience will also be considered.
• Data analysis and visualization with Tableau, Power BI, and other data analysis tools

Asset Skills:

• Process Mining tools. Otherwise, training on our selected process mining tool will be provided!
• Experience/understanding with Document Management and Data Capture technologies.
• Knowledge of Change Management processes

Notes/Unique Requirements:

• This role requires the ability to attain Canadian enhanced reliability clearance, which requires a minimum 5-year Canadian resident history review. You must have lived in Canada for at least 5 years or more to be eligible.

What\xe2\x80\x99s in it for you?

• Great Place to Work\xc2\xae Certified in Canada in Financial Services and Insurance \xe2\x80\x93 2023
• Great Place to Work\xc2\xae Certified in Canada for Most Trusted Executive Team - 2023
• Great Place to Work\xc2\xae Certified in Canada and the US - 2022
• Great Place to Work\xc2\xae list for Best Workplaces for #HybridWork \xe2\x80\x93 2022
• Great Place to Work\xc2\xae list for Best Workplaces for Professional Development in Canada \xe2\x80\x93 2022
• Great Place to Work\xc2\xae list for Best Workplaces in Canada \xe2\x80\x93 2022
• Named \xe2\x80\x9cBest Places to Work\xe2\x80\x9d by Glassdoor \xe2\x80\x93 2021 and 2023
• Canada Award for Excellence for Mental Health at Work - 2021
• Flexible hybrid work model including in-country (Canada) work-from-home if you prefer. #LI-Hybrid.
• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• A common sense dress code, where you decide how you dress based on your day
• The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 80,000/80 000 - 130,400/130 400

Job Category: IT - Application Development

Posting End Date: 09/07/2023

Sun Life Financial