Job Description

Date Posted: 07/18/2023
Req ID: 32824
Faculty/Division: UofT Scarborough
Department: UTSC:Arts & Science Co-op Programs
Campus: University of Toronto Scarborough (UTSC)
Position Number: 00054338

Description:

About us:

The University of Toronto, Canada\xe2\x80\x99s top-ranked university, is a place of energy, enthusiasm, and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars, and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities.

The University of Toronto has committed to an expansion of experiential learning opportunities for students, to enhance both the student learning experience and the University\xe2\x80\x99s ability to support broader community and societal needs. Each of U of T\xe2\x80\x99s three campuses are directing significant resources and energy into expanding experiential learning, particularly work-integrated learning (WIL) programming such as co-op and internships. Our goal is to ensure our graduates remain amongst the most employable in the world.

The Faculty of Applied Science & Engineering\xe2\x80\x99s Professional Experience Year (PEY) Co-op, the Faculty of Art & Science\xe2\x80\x99s Arts & Science Internship Program (ASIP), the University of Toronto Scarborough\xe2\x80\x99s Arts & Science Co-op and Management Co-op programs facilitate co-op and internship opportunities for more than 3,500 students from over 100 academic programs annually. These programs allow students to apply their academic learning in a real-world context, build valuable professional networks and skills, and explore career options. The four programs have formed a unique collaborative partnership called the Tri-Campus Co-op Partnership (TCP) that amplifies the strengths of the four programs, provides a seamless recruiting experience for employers, and expand the depth and breadth of work term opportunities available to TCP co-op and internship students.

Your opportunity:

With the Tri-Campus Co-op Partnership (TCP) being in the early building phase, you will have a unique and exciting opportunity to be directly involved in forging something brand new at the University of Toronto. If you enjoy collaborating, problem solving and implementing strategic solutions in a multi-stakeholder environment, consider this opportunity. You\xe2\x80\x99ll be directly involved from the ground up as we develop a solid and sustainable partnership that ensures our students have access to a wide range of co-op roles in a variety of industries and our employer partners have easy access to hiring our talented U of T Co-op students.

Reporting to the Director, Tri-Campus Partnership (TCP), the Data & Systems Lead will oversee and administer the shared technology systems across TCP, integrations with other platforms and optimization of the technology. They will work closely with representatives from the individual units to understand their unique needs and how the shared technology can support them while also addressing the collective business needs and processes of the TCP as a whole. The Data & Systems Lead will also be responsible for developing information management methods to optimize the use of data, developing and implementing data integrity protocols and ensuring that all databases are built and maintained for optimal use and data collection. A key responsibility of the role will also be the development and publishing of consistent data reporting dashboards that report on various cross-TCP elements such as recruitment cycle activity and conversion, service standard delivery, student and employer activity and analysis of information depicted various ways such as by sector, unit and geography.

The incumbent will lead working groups with representation from the TCP units, weaving together the data management, data reporting and systems needs of each unit into a cohesive strategy that ensures optimization of workflow, data and systems.

Your responsibilities will include:

• Developing information management methods in order to optimize the use of data
• Assessing and determining methodologies for data retrieval and manipulation
• Developing and maintaining components of data auditing programs for quality assurance purposes
• Developing and maintaining a dashboard for quick access to key performance indicators
• Producing complex statistical information
• Evaluating new technologies or new and modified businesses processes to determine enhancement requirements
• Conducting needs assessments to determine end-user technical requirements
• Making recommendations on suitability of major system refinements and upgrades

Essential Qualifications:

• Master\'s Degree in a related discipline or an acceptable equivalent combination of education and recent experience.
• Minimum five years relevant work experience in the areas of system administration, data/information management, data visualization and reporting, and/or projects associated with optimizing technology to meet business needs, preferably in the area of Work Integrated Learning in a Higher Education setting
• Demonstrated work experience in a multi-stakeholder environment; ability to work diplomatically, collaboratively and motivate groups
• Experience managing/coordinating multiple phases and aspects of a project
• Demonstrated experience in administering and optimizing software systems to meet business needs
• Strong numeric and analytical skills with an ability to mine complex data sets, identify trends, develop new metrics based on data-driven insights
• Solid understanding of the principles of effective data visualization
• Ability to consolidate information from multiple sources and understand the underlying nuances
• Experience in implementing procedures to analyze and maintain strong data integrity
• Demonstrated proficiency with advanced functionality in spreadsheet software (e.g. Excel)
• Excellent working knowledge of MS Office suite of products (Excel, Word, and Power Point) and databases
• Good judgement, tact and discretion and able to resolve issues, problems and competing priorities
• Strong customer service orientation and ability to effectively balance the needs of multiple stakeholders
• Strong listening skills, seeking to understand and consider all perspectives, angles and potential ripple effects when creating and implementing plans
• Ability to work independently and as part of a team and relate to and collaborate with all levels of staff
• Ability to maintain discretion when dealing with sensitive and/or confidential information
• Excellent verbal, written, and interpersonal communication skills with an ability to present and discuss complex information in a way that establishes rapport, persuades others and gains understanding
• Ability to work with team members in amanner that facilitates cooperation and consensus
• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):

• PMP certification or formal Project Management training
• Experience developing data visualizations using Tableau (or similar) dashboards for higher education
• Working knowledge of University of Toronto systems
• Experience working in a Co-operative Education department at a higher education institution

To be successful in this role you will be:

• Communicator
• Diligent
• Meticulous
• Organized
• Problem solver
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to the University policies and guidelines, including but not limited to the .

Closing Date: 07/30/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $86,011 with an annual step progression to a maximum of $109,993. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

University of Toronto