Job Description

Permanent 37.5 h - Full time 58,000.00$ - 70,000.00$ Yearly As soon as possible Work shift: Day Partially remoteDescription- Respond to customer requests (customer service and building loyalty) by analyzing customer needs, understanding and identifying risks and needs, and advising on the best coverage available. Explain coverages in a simplified manner.
- Work on renewals and make any necessary changes.
- Respond to various requests from insurers.
- Responsible for entering necessary notes and comments in the customer file.
- Responsible for payment arrangements and follow-up.
- Ensure excellent service and maintain good customer relations.
- Enter information into computerized databases.
- Ensure receipt of various documents.
- Accompany customers in the event of a claim.
- Demonstrates cooperation and courtesy in working with others.
- Performs work independently, very good organizational skills, outgoing and dynamic personality - comfortable in a customer service-oriented role.
-On-site during training/learning, after which possibility of hybrid (with a minimum of 3 days per week in the office)
-Competitive performance-based commission compensation

• The objective of this position is to respond to requests for quotes and insurance changes from existing and new damage insurance prospects, and to support the office team.

Requirements

• Essential - Holds AMF-issued license in Damage Insurance (ideally both commercial lines and personal-lines)
• Essential - French / English
• Essential - Experience within the industry
• Essential - Demonstrates ability to work with various software programs. Comfortable with technology.
• Essential - Attention to detail

Salary benefits : Assurance groupe, commissions, bonus annuel potentiel basxc3xa9 sur performance / Group insurance, commissions, potential bonus based on performanceR.C. Coull InsuranceJoin Our Team! We're a small insurance brokerage firm offering a supportive, flexible work environment focused on collaboration and client care. Grow your skills in a traditional, non-call-center setting where putting customers first is our...