Job Description

Description :
Loewen Windows and Doors is the leading manufacturer of premium windows and doors for the luxury architectural market in North America and abroad. In addition to proudly handcrafting enduring products that enhance beautiful architecture, we are an innovative organization that has evolved into a design-driven, technologically advanced company. Our products are beautiful, and they are built to last through higher standards and authentic materials.
Our Logistics Team is looking for a sharp, proactive Customs Specialist to lead cross-border trade operations across Canada, the U.S., and beyond. You'll own tariff classification, manage import/export documentation, and ensure compliance with customs regulations all while collaborating across departments in a fast-paced manufacturing environment. This position offers a flexible hybrid averaging 60% onsite.
What You'll Do:

• Classify products with accurate HS codes and maintain a centralized database
• Ensure compliance with CBSA, CBP, and global customs rules
• Manage import/export docs, CUSMA/USMCA paperwork, and declarations
• Lead duty drawback claims and post-entry corrections
• Resolve customs issues and optimize duty strategies across Canada and the U.S.
• Build strong relationships with brokers, forwarders, and regulators ensuring compliant cross-border transactions and processes are adhered to
• Support audits and maintain accurate SOPs and documents
• Train internal teams and promote trade compliance best practices
• Collaborate across Logistics, Finance, Procurement, IT, and Production

What You'll Bring:

• 5+ years in customs/trade compliance (manufacturing preferred)
• Certified Customs Specialist (CCS) designation (active or in progress) is preferred
• Deep knowledge of CUSMA/USMCA and Harmonized System (HS) classification
• Experience with audits, post-entry adjustments, and trade tools
• Detail-oriented, with strong analytical skills and ability to manage competing priorities and projects
• Effective communication (both verbal and written) and presentation skills
• Proven ability to build and maintain strong relationships both internally across the organization and externally
• Well-versed in Microsoft Office
• Working knowledge of ERP systems
• Membership in CSCB, CITT, IE Canada, or CME an asset
• Experience delivering internal training an asset
• Familiarity with manufacturing logistics challenges an asset

Why work at Loewen? We have a culture where diversity is valued and where you have the opportunity to make a difference. We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us. Together we share a passion for design, precision craftsmanship and relationships as we achieve our vision to be the world's leading supplier of luxury windows and doors.
Loewen is an equal opportunity employer and values diversity in our company. We thank all candidates for applying, only those selected for interviews will be contacted.

Skills Required