Job Description

Overview

We are seeking a detail-oriented and proactive Customs Coordinator to join our team. The ideal candidate will play a crucial role in managing the customs clearance process for shipments, ensuring compliance with all regulations while maintaining strong relationships with clients and partners. This position requires excellent negotiation skills, a solid understanding of supply chain logistics, and the ability to manage customer relationships effectively.

Duties

Coordinate and facilitate the customs clearance process for international shipments, ensuring compliance with all applicable laws and regulations. Negotiate with customs officials and freight carriers to resolve any issues that may arise during the clearance process. Maintain accurate records of shipments, including data entry into systems such as AS400. Manage customer relationships by providing timely updates on shipment status and addressing any inquiries or concerns. Collaborate with internal teams, including sales management and account management, to ensure seamless communication throughout the shipping process. Support inside sales efforts by providing necessary documentation and information related to customs processes. Work closely with third-party logistics (3PL) providers to optimize shipping strategies and improve efficiency.

Requirements

Proven experience in customs coordination or a related field within supply chain management. Strong negotiation skills with a track record of successful outcomes in B2B sales environments. Proficient in data entry and familiar with logistics software, particularly AS400. Excellent customer relationship management abilities to foster strong partnerships with clients. Knowledge of freight processes, documentation requirements, and customs regulations. Experience in account management and sales management is preferred. Ability to work collaboratively in a fast-paced environment while managing multiple priorities effectively. If you are passionate about logistics and customs coordination and possess the required skills, we encourage you to apply for this exciting opportunity.
Job Type: Full-time

Pay: $22.00-$25.00 per hour

Expected hours: 30 - 40 per week

Work Location: In person