Job Description

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Position Title: Customs Associate I

Job Summary

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

Essential Functions

• Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance . Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker) . Researches CBSA tracers and responds with clearance information . Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP) . Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries . Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process

Minimum Education

• High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

Minimum Experience

• No experience required, administrative experience in cross-border transportation and/or customs preferred

Required Skills, Abilities and / or Licensure

• Proficiency in Microsoft Word & Excel and Internet Explorer . Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations . Excellent organizational skills and strong attention to detail . Good customer service skills Address: 45 Di Poce

City: Woodbridge
State: Ontario
Zip Code: L4H 4J4
Domicile Location: FXG-CAN/CAN/QGOR/Canada - Gateway
Auto req ID: 371399BR
Position Type: Part time
Employee Type: Non-Exempt

Other Information

FIXED TERM Part Time Contract - FOUR POSITIONS Available: Schedules below:

1. Sunday - Thursday - 8:30AM - 5:00PM (3 months Fixed TERM Contract)
2. Monday - Friday - 11AM - 4PM (3 months Fixed TERM Contract)
3. Monday - Friday - 12PM - 5PM (6 months Fixed TERM Contract)
4. Monday - Friday - 11PM - 4AM (6 months Fixed TERM contract)

Please note schedule may change based on operational needs. EEO Statement: FedEx Ground is an equal opportunity employer

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