RocketRez is paving the way in the Tours and Attractions space by building the ultimate all-in-one platform for managing tours and attractions. Our platform seamlessly connects data from every part of our customers' business to help them manage revenue like never before. If you're passionate about people, tech solutions, travel, and exciting attractions, this could be your dream career!
We're looking to expand our Customer Support Team by adding a dedicated Customer Support Specialist. We're a fast-growing startup that puts our customers first, and we're firm believers that "People Come First". That's why this role is so crucial--and comes with exciting growth opportunities.
RocketRez's Customer Support Specialist is a customer champion--responsible for providing exceptional support while becoming a product expert, educator, and all-around brand ambassador.
Our ideal candidate has experience in a SaaS startup and can learn complex systems in a flash. You're empathetic, a problem solver, and a creative thinker who knows how to craft unique solutions.
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