Job Description

Job Title:

Customer Support Specialist - Industrial Automation & Instrumentation

Location:

Oakville, ON | Full-time, On-site

Job Summary

Davis Controls Ltd., a leading industrial equipment supplier, is seeking a proactive

Customer Support Specialist

to support our customers and Product Specialists. You'll play a key role in ensuring smooth operations, timely order processing, and excellent client service in the

automation and process instrumentation

space.

Key Responsibilities

Support customers with orders, proposals and webstore inquiries Coordinate RMAs with sales team, customers and partners Assist suppliers and maintain accurate project documentation Help the marketing team with content for social media intiaitives Maintain records in CRM and follow internal procedures

Qualifications and Skills

Experience in process instrumentation, automation or industrial equipment Strong computer skills, comfortable with CRM and web-based tools Excellent communication, organizational and multitasking skills Customer focused, results-oriented and a team player MS Office proficiency (Excel, Word, PowerPoint, and Outlook)

Compensation and Benefits

Competitive salary with performance-based bonus program Comprehensive health benefits Family owned company with a positive environment Comfortable office environment Training and development opportunities Monday to Friday, no weekends
If you are a motivated professional with a passion for customer service in industrial automation and instrumentation, please submit your resume to jobs@daviscontrols.com

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

Dental care Disability insurance Extended health care On-site parking
Education:

Bachelor's Degree (preferred)
Experience:

Customer Support - Industrial Automation & Instrumentation: 5 years (required)
Location:

Oakville, ON L6H 5R3 (required)
Work Location: In person