Customer Support Representative/warehouse
Burlington, ON, CA, Canada
Job Description
Key Responsibilities:
Process client orders for service, equipment, including rentals; orders are received on our portal HealthO, email or fax.
Attend to clients, and resolve client concerns by phone, email.
Identify and action opportunities to improve client service
Create / maintain client contacts and customer cards and validate information with customers as required
Prepare quotes as needed
. warehouse picking/receiving part time
Other duties as assigned
Skills:
Strong interpersonal and communication skills, both verbally and in writing, Bilingual (French/English) considered an asset
Strong initiative and ability to work proficiently in a team environment as well as independently
Ability to time manage, remain organized and prioritize work
Enthusiastic and dependable and action oriented, with keen willingness to learn and improve on existing skill-set
Commitment to deliver excellent internal and external customer service
Qualifications:
Minimum 1 years' experience with administrative procedures and office duties
Minimum 1 years' in a customer service role
Proficient with Microsoft Office - including Excel, Word and Outlook
Proficient with ERP systems, Website Portal
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
Casual dress Dental care Extended health care Vision care
Work Location: In person
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Job Detail
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Job IdJD3394377
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurlington, ON, CA, Canada
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EducationNot mentioned