Customer Support Representative
Markham, ON, CA, Canada
Job Description
Job Summary:
We are seeking a detail-oriented and proactive individual to support the execution of administrative tasks related to dealer management, customer service, and quality control. This role plays a key part in ensuring smooth daily operations and delivering high-quality service to our partners and clients.
Key Responsibilities:
Customer Service Support:
Act as a primary point of contact for dealer and customer inquiries Address and resolve service issues in a timely and professional manner Monitor and follow up on open cases to ensure closure and satisfaction Provide administrative support for escalations and complaint resolution
Qualifications:
Post-secondary education in Business Administration, Sales Operations, or related field preferred 1+ years of experience in administrative support, customer service, or sales operations Familiarity with sales processes, CRM systems, and quality control procedures Strong organizational skills and attention to detail Proficient in MS Office Suite (Excel, Word, Outlook) Excellent verbal and written communication skills Ability to multitask and manage priorities in a fast-paced environment
Job Types: Full-time, Permanent
Additional pay:
Overtime pay
Benefits:
Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Paid time off Store discount
Schedule:
8 hour shift Monday to Friday
Language:
Mandarin (required) Cantonese (required)
Work Location: In person
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Job Detail
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Job IdJD2452281
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMarkham, ON, CA, Canada
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EducationNot mentioned