Customer Support And Admin

Mississauga, ON, CA, Canada

Job Description

Diamant inc, is a cutting tool distribution company is looking for a full time person for order entry, customer support . Must have 2years experience in functions including AR/AP, , and inventory. Must be familiar with MS Office (Word, Excel, Outlook) as well as knowledge of

Spire software accounting programs


Excellent communication and administrative skills are essential. The successful candidate must have good interpersonal skills with an excellent telephone manner and must be fluent in both written and verbal English.

Job Types: Full-time, Permanent

PRINCIPLE DUTIES:



Responsible for order entry

Attend to customer inquiries

Work on price quotations

Work with outside sales rep to provide all aspects of customer service and support

Being proactive in responding to & following up on sales leads

Handling inbound sales related calls & email requests

Being comfortable in a (basic) computer and Internet environment

THE WORKING ENVIRONMENT WILL BE BASED UPON THE FOLLOWING CHARACTERISTICS:



Fast paced

High level of telephone and online sales activity

Business Vision is used extensively

QUALIFICATIONS AND SKILLS REQUIRED:



High energy

Proven successful sales record

Ability to adapt to constant changing situations, customer orders and deadlines

Exceptional Communication skills - both written and verbal

Basic accounting practices

Time management and problem solving skills

Strong organization skills and ability to multi-task

Computer proficiency (Outlook Express, Internet Explorer, Ms Word/Excel & ability to learn new software quickly)

Business Vision knowledge would be appreciated

Knowledge of cutting tools or willingness to learn extensive product knowledge



WHAT WE HAVE TO OFFER:



Extremely fast growing industry

A strong, established, industry leading corporation

Exciting career growth potential

Enthusiastic work environment

Attractive base salary

--

Customer Support- Admin Asst



Attend phone call, take enquiries Prepare quotations, after obtaining cost and stock status from suppliers, Place PO on suppliers, after inputting customer PO into BV, Receiving items, delivered or Pick up from local suppliers Prepare full docs for completing sale, some deliveries locally Follow up of Account receivables and payables Administrative and filling jobs

Skills needed



Willing to learn and grow with the company Customer service sills Administrative sills Neat and clean outlook and projection Analytical and problem solving Technical ability Computer literate- MS office, Spire CRM ( easy to learn) Some understanding of accounting Time management skills
PLEASE SEND US YOU RESUME TO sales@diamantinc.ca

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Education:

Secondary School (required)
Experience:

customer service: 3 years (required) order desk: 3 years (preferred) office administration: 3 years (required) Microsoft Excel: 3 years (preferred) QuickBooks or any ERP: 3 years (required)
Work Location: In person

Expected start date: 2021-08-02

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Job Detail

  • Job Id
    JD2601430
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, CA, Canada
  • Education
    Not mentioned