Company Description
Work smart, have fun and make an impact!
Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on . If you have questions about the company or open roles you can .
We are looking for a Customer Success Coordinator to join our Americas team! In this position, we are looking for an associate who can support customers throughout the Americas. English, Spanish, and Portuguese fluency is a must.
Sustainable procurement has gained in importance and maturity over the past decade and is on the top of most of the Fortune 500 corporate agendas. Leading organizations are taking on strategic initiatives and goals in this space. As a digital SaaS solution, EcoVadis is designed to help such companies scale their initiative across their entire global supply chain. This requires good understanding of the solution by all impacted stakeholders and adoption of the principle of sustainable procurement, on all levels of our customers\' procurement organization. The Customer Success team manages the strategic deployment and account management of the EcoVadis solution with our customers.
The Customer Success Coordinator is driven by sustainability, customer experience, and insights and is joining our team in Toronto. This person will bring energy and passion in a positive environment to manage the success of EcoVadis\' customers.
Your primary responsibility is to provide operational management of customers\' EcoVadis programs, in support of the Account Management Team.
Your responsibilities will include (but will not be limited to):
Customer operational management:
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