Job Description

Overview

Seeking an enthusiastic Sales and Customer Service Representative to join our team!

You will be responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

The ideal candidate will possess a strong ability to be flexible, analyze customer needs, and upsell products.

Responsibilities

Provide outstanding customer service by responding to inquiries via phone, text, and email in a timely manner. Product familiarization and upselling products that meet customers' needs Administrative tasks to support business operations

Requirements:

MUST BE FLUENT IN ENGLISH ARABIC OR CHINESE ia an asset
2 -3 years in Customer service 2-3 years in Sales (preferably in Canada) Technologically proficient (familiar with MS Office) Ability to multitask and prioritize tasks Excellent Interpersonal skills Fluent in English- written and verbal
Job Type: Full-time

Pay: $20.00-$24.00 per hour

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance Mileage reimbursement On-site parking Paid time off Profit sharing Store discount Tuition reimbursement Vision care
Application question(s):

Do you have a valid driver's licence? This position might need to visit customer very second week . 1-2 days work on the road.
Are you ok with it?

Do you have any Canada sales experience in Canada?
Education:

AEC / DEP or Skilled Trade Certificate (preferred)
Experience:

Customer service: 3 years (preferred)
Work Location: In person