Job Description

Customer Service/Receptionist

Winnipeg, Manitoba

Summary

ABC FIRE & SAFETY has been in business since 1979. We've grown through the years to provide customers with quality products at reasonable prices. We offer a wide range of products and services including Fire Equipment, First Aid/Medical Supplies, Emergency Medical Devices, Fire Extinguishers, Automatic Suppression Systems, Industrial Safety Supplies.

We are currently seeking a highly motivated and customer focused individual for the position of Customer Service/Receptionist. This individual develops and maintains positive working relationships with existing and potential customers who visit and call the branch. Together with other team members, this Individual demonstrates excellent customer service skills as they work with our customers to help meet their needs. The Customer Service/Receptionist will also be expected to work collaboratively with all departments while taking on various tasks including data entry, filing, switchboard and other assigned duties and responsibilities.

Responsibilities

Monitor the front desk including answering and directing all calls in a professional manner Answering phone calls to take orders and provide product knowledge to customers Data and order entry tasks Over the counter sales Filing Provide administrative support to other departments with various tasks and projects Other duties as assigned

Skills and Qualifications

Minimum 3 years office and direct customer contact experience Effective communication skills and ability to read, write, and speak fluent English Strong computer skills including ability to learn new systems Must have Microsoft Office experience (Word, Excel, Outlook) Experience with a POS computer system is an asset Must be detail oriented, organized, and able to multitask Highly motivated and proactive Positive and professional demeanor Customer-service focused Ability to work in a fast-paced environment
Job Types: Full-time, Permanent

Pay: $17.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Store discount Vision care
Application question(s):

Do you have a reliable vehicle with the ability to commute to our office location?
Experience:

Office & Customer Contact: 3 years (preferred) Switchboard: 2 years (preferred)
Work Location: In person