Job Description

One of our major printing\'s clients, is looking for a Customer Service/Print & Mail Associate
Length: 12-month contract with a possibility of extension
Location: Toronto, ON (On site)
Work Hours: Monday to Friday, 9:00 am to 5:00 pm

\'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !\'

Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to workflow@teamrecruiter.com

Please mention the job title above in the subject line
The recruiter in charge of this role is Janet

After you have submitted your resume via e-mail please complete the application for this specific job by clicking \'Submit Your Resume for this Job\' at the bottom of this page to match your resume to the job.

If you are interested in further opportunities, why not also do a general registration in our database. By visiting our website and clicking on \'Database Registration\'

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

Requirements:

JOB SUMMARY:
This position is responsible for operating digital print equipment
In this role, the individual is responsible for performing basic quality inspection before, during and after output of each production run, track and store jobs as customer requires for reuse at a future date
This position requires to maintain appropriate supply inventory levels

MAJOR RESPONSIBILITIES:

General:
Ensure customer issues and escalations are resolved or further escalated as appropriate
Conduct quality checks on own work to ensure accuracy and required output is to standards
Adhere to all safety procedures
Perform backfill duties for absent coworkers
Perform other duties as assigned by Manager
Order and replenish consumables, forms inventory and other supplies items as require

Print Responsibilities:
Job intake through email, phone or in person
Multitask with color, b&w print and finishing equipment
Schedule print work to meet deadlines and able to change as required. Communicate with customers if there are any issues
Maintain equipment in working condition: call for service, replace toner and other consumables
Keep an organized and tidy print shop
Develop knowledge of print in order to make suggestions on best way to produce items for customers
Tracking information on print work as required

Mail Responsibilities:
Sort incoming mail
Distribute mail to appropriate recipients or departments through mail runs and as required
Maintain record of incoming mail and courier
Ensure delivery of outgoing mails to courier and post office
Maintain adequate mailroom supplies
Check postal rates and weigh outgoing mail
Process outgoing courier
Arrange for courier services to deliver packages locally Managing and organizing office supplies

Qualifications:

QUALIFICATIONS:
Ability to lift up to 50 pounds
Ability to be on your feet for up to 80% of your day
Intermediate use of MS Office, Adobe and other relevant software
6 months to 1 year experience in a Customer Service environment
Minimum High School diploma or equivalent
Post high school technology training or experience (Preferred)

SKILLS:
Good communications skills (oral and written)
Strong computer skills
Technically inclined and knowledge of printing terminology
Willingness to learn and be part of a team
Ability to adapt and learn new procedures

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!

When you have some time please register in our database (5 minutes process) to be considered for future openings; the link is available on our website at http://www.teamrecruiter.com in the Candidate section. Please follow us on LinkedIn at https://www.linkedin.com/company/teamrecruiter.com/, or on Twitter at https://twitter.com/TeamRecruiter.

We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.

Please note: Adherence to our end client\'s vaccination policy is a requirement

Have a great day.

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