Job Description

Job Overview

We are seeking a dynamic and customer-focused

Customer Service Representative

to join our team. This role involves engaging with clients, managing accounts, and supporting business development initiatives. The ideal candidate will possess excellent communication skills, a strong understanding of sales processes, and the ability to work effectively in a fast-paced environment. The position offers opportunities for growth within sales, account management, and marketing functions, making it an excellent fit for individuals eager to develop their career in technology sales and business development.

Duties

Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction Manage customer accounts, including onboarding new clients and maintaining existing relationships Support outside sales efforts through lead generation and follow-up communications Assist in business development activities by identifying new market segments and potential clients Collaborate with marketing teams to develop targeted campaigns and promotional materials Support technical sales processes by understanding product features and benefits to effectively communicate value propositions Work with our Estimating Department, putting jobs into Production.

Skills

Experience in

customer service

,

sales

, or

account management

roles Background in

B2B sales

,

business development

, and

negotiation

techniques Familiarity with

outside sales

strategies and

marketing

principles Excellent

analysis skills

to interpret customer data and market trends Knowledge of

print

products or services is a plus Ability to communicate effectively Strong interpersonal skills with the ability to build rapport quickly Self-motivated with a proactive approach to achieving targets and expanding client relationships
This role offers a unique opportunity for motivated individuals passionate about customer engagement, sales growth, and professional development within a supportive team environment.

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits:

Dental care Extended health care On-site parking
Work Location: In person