Job Description

Description
This Customer Service/Inside Sales Position Features:

• Great Pay from $43K to $45K

Looking for someone on the junior side who can grow with the organization
Comes with 2+ years' experience in similar industry
Experience with SAP Business One a huge asset
Specialized distributor committed to serving Ontario's multi-unit residential rental sector. We provide a full spectrum of MRO (Maintenance, Repair, and Operations) and renovation products, including electrical, plumbing, HVAC, hardware, janitorial, and general building materials. Our offerings are designed to support property managers and the contractors who maintain and upgrade their buildings, ensuring their operations are seamless and efficient.
Role Overview
The Inside Sales Representative is responsible for handling customer orders, quotations, and inquiries by phone and email. This role focuses on delivering responsive, accurate service while maintaining strong relationships with customers and internal teams.
Key Responsibilities
Enter and maintain customer orders accurately in SAP Business One.
Manage customer portfolios and maintain account records.
Follow up on open quotes and pending orders.
Respond promptly and professionally to customer inquiries or issues.
Qualifications
2+ years of inside sales or customer service experience in a distribution or supply environment.
Strong verbal and written communication skills.
Familiarity with ERP systems; SAP Business One experience is an asset.
Proficiency in Windows and Microsoft Excel.
Highly organized with attention to accuracy and detail.
Ability to manage multiple priorities and deadlines.
Reliable, responsive, and professional in all customer interactions.
What We Offer
Supportive team environment.
Established company serving the multi-unit residential and commercial building sectors.
Disclaimer:
AI technology is not used in the recruitment and selection process. This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey!

Skills Required