Job Description

Sweet Impressions is searching for a new team member to join our amazing team in the role of Customer Service/Barista!

The Role

The Customer Service/Barista role involves assisting customers throughout their visit to our bakery, from the moment they arrive until they leave. This includes serving guests, answering questions, taking orders, and creating latte art. Our core bakery values are creativity, passion, safety, community, relationships, and happiness. A key responsibility of this role is to ensure every customer leaves with a positive and sweet impression.

Must be available to work shifts

Friday - Monday

during the hours of

9:30am - 5:30pm

each week. Position comes with a pay range of $16 with the eligibility to earn tips (typically an additional $2 per hour) As we are a seasonal business, hours will depend on our peak periods. During our peak periods, you may receive 15-25 hours per week, and during our off season you may receive 5-10 hours per week.

Duties and Responsibilities

Adhere to our Allergy Awareness Policy to ensure a 100% peanut and tree nut free environment and take all necessary precautions to prevent cross-contamination with allergens present in the bakery Following proper food handling and safety procedures Assisting customers with a positive attitude in regards to order pickups, placing customer orders, answering the phone, questions in store, and helping customers over the counter Understanding and use of our POS, Order Processing System, and Google Workspace Ability to demonstrate amazing product knowledge so customers can feel safe and confident with their allergen restrictions Crafting specialty espresso drinks with exceptional menu knowledge Other duties as assigned

Who Are You?

Customer Service or Barista experience is preferred. You have a high dedication to helping customers! High attention to detail - ensuring proper procedures to keep customers safe and happy! A positive attitude! We strive for the best customer satisfaction!
Does this sound like you? We'd love to meet you! Apply with your resume and cover letter detailing why you would be a great fit for our bakery!

While we thank all those who apply, we will only contact successful applicants. Thank you for thinking of our sweet bakery!

Job Types: Part-time, Permanent

Pay: From $16.00 per hour

Benefits:

Company events Discounted or free food Store discount
Application question(s):

Why are you the right fit for this position? Are you available Friday - Monday during the hours of 9:30am-5:30pm.
Experience:

Customer Service: 1 year (preferred) Barista: 1 year (preferred)
Work Location: In person