Customer Service/administrative Assistant
Remote, CA, Canada
Job Description
Job Summary
As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role requires strong communication skills and the ability to handle various customer service tasks.
Responsibilities
Communicate with customers via phone, email, and chat to address inquiries and provide information Perform data entry to update customer records and information accurately Utilize phone etiquette to handle customer calls professionally and efficiently Analyze customer needs and recommend products or services to enhance their experience Upsell products or services to increase sales revenue Assist customers in both English and Spanish languages as needed
Experience
Previous experience in customer service or a related field is preferred Proficiency in multilingual communication is a plus Strong data entry skills with attention to detail Ability to effectively communicate and interact with customers Familiarity with sales techniques and upselling strategies is beneficial Bilingual proficiency in Spanish is advantageous for this role.
Job Type: Full-time
Pay: $25.00-$27.00 per hour
Additional pay:
Commission pay
Benefits:
Discounted or free food Extended health care Flexible schedule
Schedule:
Monday to Friday
Work Location: Remote
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Job Detail
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Job IdJD2429628
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRemote, CA, Canada
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EducationNot mentioned