Customer Service Supervisor (except Financial Services)

Strathmore, AB, CA, Canada

Job Description

Work Term: Permanent Work Language: English Hours: 30 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Work setting

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Education

Tasks

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Co-ordinate activities with other work units or departments Establish work schedules and procedures Examine and verify the accuracy of work Conduct performance reviews Co-ordinate, assign and review work Supervise office and volunteer staff Oversee the preparation of reports Oversee development of communication strategies Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury Manage contracts Establish and implement policies and procedures Work with minimal supervision Answer electronic enquiries Provide customer service Advise senior management Set up and maintain manual and computerized information filing systems Plan and organize daily operations Evaluate daily operations Coordinate the flow of information within the team

Computer and technology knowledge

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MS Excel MS PowerPoint MS Windows MS Word MS Outlook Google Docs

Area of work experience

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Reports and records Charts, tables, graphs and diagrams

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Tight deadlines Work under pressure Repetitive tasks Ability to work independently

Personal suitability

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Client focus Excellent oral communication Ability to multitask

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field? Do you meet the language requirements listed in the job posting?

Other benefits

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Free parking available On-site daycare available

Support for newcomers and refugees

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Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Support for Indigenous people

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* Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

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Job Detail

  • Job Id
    JD3419673
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Strathmore, AB, CA, Canada
  • Education
    Not mentioned