Customer Service Representative Label Printing Industry

Toronto, ON, Canada

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Job Description

Job Title: Customer Service Representative - Label Printing Industry
Location: Scarborough, ON
Pay Rate: $19.50 per hour
Working Hours: 8:00 AM - 4:30 PM (may extend to 5:30 PM as required)
Employment Type: Full-time, On-site
Tasks
Key Responsibilities:

Respond to customer inquiries via phone, email, and in person.
Provide detailed information about products and services offered by the company.
Process customer orders accurately and manage customer accounts efficiently.
Resolve customer concerns or complaints in a timely and professional manner.
Coordinate with production, design, and logistics teams to ensure on-time delivery.
Maintain accurate records of customer interactions and transactions.
Offer technical guidance related to label printing processes when needed.
Track, document, and report customer feedback to improve overall service quality.

Requirements
Qualifications & Requirements:

Mandatory: Previous experience working in the label printing industry (required).
Minimum 2 years of customer service or account management experience in a manufacturing or printing environment.
Strong communication and interpersonal skills (verbal and written).
Proficiency in MS Office (Word, Excel, Outlook).
Excellent attention to detail and ability to multitask.
Driving license preferred but not required.

How to Apply:
Interested candidates are encouraged to apply with their updated resume and supporting documents.
For any queries, contact us at:

Call: 647-794-8009
WhatsApp: 647-794-8007

SereneAid
SereneAID is a home health care services provider in Scarborough, Ontario (Toronto area). Cylex Canada
Address: 10 Milner Business Court, Suite 300, Scarborough, ON, M1B 3C6. Cylex Canada.
We offer caregiving / home care services: personal care, mobility assistance, help with daily living (e.g. grooming, bathing), medication prompting/reminders, etc. Cylex Canada
It appears that their caregivers are available 24 hours.