Customer Service Representative Job in Jacobs Restaurant Equipment

Customer Service Representative

Windsor, ON, CA, Canada

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Job Description

We are seeking a motivated and reliable Customer Service Representative to join our team. The ideal candidate will have strong communication skills, be comfortable working with data, and possess basic website development knowledge. Accounting experience is considered an asset.

Key Responsibilities:

Provide excellent customer service via phone, email, and in person Respond to customer inquiries and resolve issues in a timely and professional manner Perform accurate data entry and maintain customer records Assist with basic accounting tasks such as invoicing, payments, and record keeping (asset) Update and maintain company website content as required Coordinate with internal teams to ensure customer satisfaction

Qualifications & Skills:

Strong verbal and written communication skills Previous customer service experience preferred Basic accounting knowledge is an asset Website development skills required (content updates, basic maintenance) High attention to detail and accuracy in data entry Strong organizational and time-management skills Proficiency with computers and common office software

Work Environment:

Office-based position Full-time (9:00 AM - 5:00 PM)

How to Apply:

Please submit your resume and a brief cover letter outlining your relevant experience.

Job Types: Full-time, Part-time, Seasonal
Contract length: 6 months

Pay: $17.20-$20.00 per hour

Expected hours: 20 - 40 per week

Benefits:

On-site parking Paid time off
Work Location: In person

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