Job Description

Company Overview

Domino's is a global leader in the fast food and restaurant industry, specializing in pizza delivery and carryout services. Our mission is to feed the power of possible, one pizza at a time, driven by values of integrity and putting people first.

Summary

We are seeking a dedicated Customer Service Representative to join our team in Canada. In this role, you will play a crucial part in ensuring customer satisfaction by providing exceptional service and support. Your contributions will help uphold our brand's commitment to quality and innovation.

Responsibilities

Provide outstanding customer service through phone and online interactions. Assist customers with their orders, inquiries, and complaints efficiently. Process transactions accurately using our point-of-sale system. Upsell menu items to enhance customer experience and increase sales. Maintain a clean and organized workspace to ensure a positive environment. Collaborate with team members to meet store goals and objectives. Handle customer feedback professionally and resolve issues promptly. Stay informed about menu changes and promotions to better assist customers.

Qualifications

Proven experience in customer service or related field.
Strong communication skills, both verbal and written. Ability to handle multiple tasks in a fast-paced environment. Proficiency in English; bilingual or multilingual skills are an asset. Familiarity with sales techniques, including upselling strategies. Excellent phone etiquette and interpersonal skills. Basic data entry skills for order processing. Ready to take your career to the next level? Join us at Domino's where your passion for customer service can shine! Apply now and be part of our exciting journey!
Job Type: Part-time

Pay: $17.85-$18.50 per hour

Expected hours: 10 - 25 per week

Benefits:

Discounted or free food Store discount
Work Location: In person