Job Description

Customer Service Representative

VICTORIA, BC

PART-TIME

JOIN THE CIRCLE

ANIAN is a Canadian clothing brand specializing in recycled textiles, and we are looking to hire a personable and organized individual to join our office team in a

Customer Service

role. If you're passionate about sustainability and enjoy helping others, apply now!

THE OPPORTUNITY AT ANIAN

As part of our Customer Service team, you'll play a key role in supporting our community by handling inquiries via phone, email and live chat, resolving order-related issues, and representing the ANIAN brand with professionalism and care.

REQUIRED EXPERIENCE, SKILLS & ATTRIBUTES:

Experience with customer service calls and emails is an asset Minimum 50 WPM typing speed Must be detail-oriented and organized Strong written and verbal communication skills Positive and empathetic attitude when dealing with customers Ability to handle customer concerns and problem-solve independently Must be punctual and reliable Must be a dependable team player with a flexible and adaptable approach Ability to work in a fast-paced office setting with minimal supervision

BENEFITS:

Growth opportunity Company events Store discounts On site parking Flexible Hours
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time, Casual

Pay: From $18.00 per hour

Benefits:

Company events Flexible schedule On-site parking Store discount
Experience:

Customer service: 1 year (preferred)
Language:

English (preferred)
Work Location: In person