Job Description

About Us

Career Jobs Co is dedicated to connecting talented individuals with rewarding career opportunities. We pride ourselves on delivering exceptional service to both job seekers and employers.

Position Overview

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients and candidates, ensuring a positive experience through professional communication and problem-solving.

Key Responsibilities

Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information about our services and assist with account setup. Resolve customer issues efficiently and escalate complex cases when necessary. Maintain detailed records of interactions in our CRM system. Collaborate with internal teams to ensure customer satisfaction.

Qualifications

High school diploma or equivalent; associate or bachelor's degree preferred. Previous experience in customer service or a related field. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office and familiarity with CRM software.

Benefits

Competitive salary and performance-based incentives. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for career growth and professional development.

How to Apply

Submit your resume and a brief cover letter through Indeed or email us at Office@careerjobs.co

Job Types: Full-time, Part-time

Pay: $75,000.00 per year

Expected hours: 1 - 40 per week

Work Location: In person