Job Description

One of our well-established printing and publishing clients is looking for a Customer Service Representative
Length: 12 months contract with a high possibility of extension
Hours: Monday - Friday, 9am to 5:00pm
Location: Toronto, ON (Onsite)

\'The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !\'

Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to search@teamrecruiter.com

Please mention the job title above in the subject line
The recruiter in charge of this role is Saundarya

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Requirements:
ESSENTIAL DUTIES
Provides support to all Client Associate positions to facilitate client deliverables
Provides backup and peak workload support
Establishes support coverage schedules with Operations Managers and Site Leads
Supports training of new employees, as required
Supports administrative tasks, as required
Communicates to Site Lead and Manager all process opportunities identified during support period
Provides operational support for print, mail, courier and imaging equipment and operations
Provides outstanding customer communications and client service
Ability and willingness to learn and develop
Travels to supported accounts using reliable dependable transportation
Flexibility to adapt to various client environments in an organized and professional manner
Ability to work in a team environment or single person environment with minimal supervision
Able to lift and move up to 50 pounds
Qualifications:
REQUIREMENTS
Ability to resolve and escalate issues
Excellent verbal and written communications
Excellent organizational and time management skills
Ability to manage multiple tasks
Computer skills
Basic knowledge of file conversion or graphic arts applications such as Adobe Acrobat
Covid vaccination
Personal car (Good to have)

EXPERIENCE:
- 6 months to 1 year experience delivering customer service

EDUCATION:
- Minimum High School diploma or equivalent

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply !

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We thank all applicants for their interest. Only those who meet the qualifications will be contacted through telephone/email. You are encouraged to register with us in our database to be considered for future positions available.

Please note: Adherence to our end client\'s vaccination policy is a requirement

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