Customer Service Representative

Thunder Bay, ON, CA, Canada

Job Description

Boreal Solutions LP is seeking a Customer Service Representative to join our team in the janitorial and sanitation supply industry. This role combines customer support with order processing and coordination between sales, warehouse, and accounting teams. If you're organized, detail-oriented, and enjoy helping customers, we'd love to hear from you.

What You'll Do



Process customer orders, inquiries, and returns. Enter orders into Sage 300 and ensure accuracy of invoices. Communicate with warehouse and drivers to coordinate deliveries. Provide timely and professional customer support by phone and email. Maintain accurate records and assist with reporting.

What We're Looking For



2+ years' experience in customer service, order desk, or invoicing. Strong communication and problem-solving skills. Excellent written and verbal English skills. Proficiency with Microsoft Office; experience with Sage 300 or ERP systems an asset. Detail-oriented, organized, and able to multitask in a fast-paced environment. Full driver's license with clean abstract. Ability to pass a criminal records check. Ability to lift up to 50 lbs and perform light warehouse tasks as needed. Experience in janitorial/chemical supply industry is a plus.

Why Join Us?



Competitive wages and benefits. Monday-Friday schedule with occasional overtime. Supportive, team-focused environment. Growth opportunities in a fast-growing company.

Apply today to join Boreal Solutions LP and help us deliver top-quality products and service to our customers!



Job Type: Full-time

Pay: $19.50 per hour

Expected hours: 40 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance RRSP match
Work Location: In person

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Job Detail

  • Job Id
    JD2662956
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thunder Bay, ON, CA, Canada
  • Education
    Not mentioned