Job Description

Superior Forklift

is a growing material handling equipment dealership operating in Canada. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Superior Forklift has achieved continued success year over year. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work. Superior Forklift is an integral entity of Leavitt Industrial Group.

The Opportunity

Superior Forklift is looking for a motivated

Customer Service Representative

to join our team in

Regina, Saskatchewan

. As the Customer Service Representative, you will drive new sources of revenue for the Service department by selling service agreements and effectively managing customer relationships.

Essential Duties & Responsibilities

As the Customer Service Representative, your key responsibilities will include:


Drive new Service and Parts revenue within an assigned territory Meet sales targets by adding accounts to maintenance programs and establishing maintenance plans for customers Maintain customer satisfaction and retention for assigned accounts Build and maintain relationships with key customer personnel Conduct regular customer site visits and meet with new prospective customers Produce leads and opportunities for all Leavitt Machinery business units Track leads and maintain accurate records in the CRM

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:


At least 2 years of proven B2B outside sales experience Post-secondary degree or diploma in business, operations management or sales is a strong asset Strong proficiency with MS Office Suite (Word, Excel, Outlook) and experience using a CRM Demonstrated professionalism, confidence, and a customer service mindset Excellent verbal and written communication skills Highly motivated to achieve results Ability to thrive in a dynamic work environment Valid driver's license

Benefits & Perks

Superior Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:


Company paid medical health care plan for you and your dependents Dental plan, vision plan, and prescription drug coverage Annual health care spending account Life insurance, disability insurance, and travel insurance - 100% employer paid Sick leave plan - 100% employer paid Employee assistance programs RRSP matching Ongoing professional development opportunities

The base pay range for this role is: $45,000 to $50,000 annually depending on experience plus uncapped commission. Total earnings in the first year estimated at approximately $100,000.


This is an

onsite

role based in

Regina, Saskatchewan

.


Superior Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.





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