Job Description

A-R Perogies is a proud Saskatoon-based company specializing in crafting authentic, high-quality perogies that bring the warmth of tradition to dining tables across the region. With a dedication to quality, flavor, and customer satisfaction, we have become a trusted name in both retail and wholesale markets. As we continue to grow, we remain committed to combining time-honored recipes with exceptional service, ensuring every customer's experience is as enjoyable as the meals we create.

The Opportunity

We are seeking a

Customer Service Representative

to join our team in Saskatoon on a

full-time, permanent

basis. This role is key to maintaining and strengthening our connection with customers, distributors, and partners. As the first point of contact, you will play a central role in building relationships, resolving inquiries, and ensuring that every interaction reflects the values of quality and care that A-R Perogies stands for.

This opportunity is ideal for an energetic, detail-oriented professional who thrives in a fast-paced environment and enjoys delivering service with a personal touch.

Key Responsibilities

Answer inbound calls, emails, and in-person inquiries with professionalism and courtesy. Process customer orders accurately and efficiently, ensuring timely delivery and satisfaction. Provide information on products, pricing, availability, and promotions. Handle customer feedback, concerns, and complaints with empathy and problem-solving skills. Maintain up-to-date customer accounts, records, and order tracking systems. Collaborate with production and logistics teams to coordinate order fulfillment. Support wholesale and retail clients with tailored solutions to meet their needs. Assist with administrative tasks, including invoicing, data entry, and reporting. Represent A-R Perogies at community events, tastings, or trade shows as needed. Contribute to a positive, team-oriented environment with a focus on continuous improvement.
Qualifications

Previous experience in customer service, sales support, or administrative roles preferred. Strong communication skills with a clear, professional, and friendly demeanor. Ability to multitask and stay organized in a fast-paced setting. Proficiency with Microsoft Office Suite; experience with order management software is an asset. Positive attitude, strong problem-solving skills, and a customer-first mindset. Team player with the ability to work independently when required. Interest in food, customer relations, or community engagement is an asset.
What We Offer

A permanent, full-time position with long-term stability. A supportive and collaborative team environment. Opportunities for professional growth and skill development. The chance to represent a respected local brand with deep community ties. A role where your work directly contributes to customer satisfaction and company success.
How to Apply

If you are a motivated professional who enjoys helping people and wants to be part of a company built on tradition, quality, and community, we want to hear from you. Please apply directly through

Indeed

with your resume and a brief cover letter outlining your experience and interest in this role.

Join

A-R Perogies

and help us share the comfort of tradition and the taste of home with every customer we serve.

Job Types: Full-time, Permanent

Pay: $22.00-$25.26 per hour

Benefits:

Dental care Paid time off Tuition reimbursement
Work Location: In person