Job Description

Recruiting in Motion is a successful and dynamic professional employment agency that has become an integral part of Metro Vancouvera??s business sector as the go-to agency for the recruitment and placement of outstanding employees. Proudly BC-owned and operated, we ensure all our candidates a?? temporary, contract, permanent, or executive a?? are provided with exciting and impressive employment opportunities. In fact, we are ranked as one of Growth 500 Canada's fastest-growing companies and we represent BC's TOP Employers!
About Our Client
Our client is a well-established education-focused organization with locations in Richmond and Vancouver. They provide a welcoming learning environment for students of all ages and are seeking a friendly, organized, and customer-focused Front Desk Staff member to support daily studio operations. The role is essential in ensuring students, parents, and instructors receive a positive and seamless experience.
Hours and Pay Rate

• Part-time: 10 to 24 hours per week, depending on scheduling needs and operational requirements.
• Pay Rate - $18 to $19 an hour

Responsibilities
Customer Service & Student Support

• Greet students, parents, and visitors to create a warm and welcoming environment.
• Handle inquiries in person, by phone, email, and online.
• Assist students and parents with registration, scheduling, and general program information.
• Address basic customer concerns and escalate issues as necessary.

Administrative & Operational Tasks

• Follow opening, closing, and shift procedures in alignment with the Standard Operating Procedures (SOP).
• Maintain studio cleanliness and readiness using established checklists.
• Manage attendance records and facilitate communication between instructors and students.
• Complete accurate End-of-Day (EOD) reports.

Sales & Payment Processing

• Process POS transactions accurately and efficiently.
• Record payments, issue invoices, and update customer accounts.
• Track product sales including books, instruments, and accessories as needed.

Qualifications
Required

• Strong customer service and communication skills.
• Ability to multitask in a busy school or studio environment.
• Basic computer proficiency and comfort with common software tools.
• Professional, friendly, and reliable work ethic.

Assets

• Experience in administrative, retail, receptionist, or customer service roles.
• Familiarity with Microsoft 365 products, apps, and services.
• Experience in education, music, or related fields.

How to Apply
All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.
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Skills Required