to provide professional support and ensure a positive experience for our clients. This role involves handling customer inquiries, processing orders, updating records, and identifying basic upselling opportunities.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat
Assist with product information, order processing, and issue resolution
Perform accurate data entry and maintain customer records
Identify upselling and cross-selling opportunities when appropriate
Maintain clear and professional communication with customers
Work with team members to resolve issues efficiently
Requirements
Strong communication and customer service skills
Accurate data entry and attention to detail
Experience in sales or upselling is an asset
Ability to multitask and remain professional under pressure
Job Type: Full-time
Pay: $17.75-$30.99 per hour
Expected hours: 40 per week
Benefits:
Life insurance
Paid time off
RRSP match
Work Location: In person
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