Job Description

Customer Service Representative - Recreation Cashier

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Auxiliary

Competition #25020A

North Vancouver Recreation & Culture (NVRC) is dedicated to building healthy individuals, families and communities. NVRC offers a wide range of recreation and cultural programs and services to residents of all ages and abilities. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences to our customers.

WHY WORK FOR US?

You will be an integral part of our dedicated staff team who continually strive to make a difference in the recreation and cultural lives of North Vancouver residents. NVRC values employees, offering a competitive salary and a great working environment.

GREAT CUSTOMER SERVICE

You will deliver excellent front line customer experiences by providing information to the public, searching programs, processing registrations, and selling day passes/memberships in person and over the phone, collecting payments and assisting with related administrative responsibilities.

ABOUT YOU

You are a team player committed to community. You are reliable, responsive to customer needs and excellent at building relationships. You are courteous and effective with the public in providing information and assistance regarding programs, activities and community events. You enjoy working with a diverse group of people and embrace change and challenges.

QUALIFICATIONS AND REQUIREMENTS

Previous customer service training, experience, and cash handling experience is desirable. Knowledge of recreation software, and Microsoft business tools (Excel and Word) would also be beneficial.



All employees will be available to work at any North Vancouver Recreation & Culture location. All candidates are required to submit a Police Information Check as a condition of employment.



The pay for this unionized auxiliary position starts at step 1, $25.22 and ranges up to $29.48 per hour, plus 12% in lieu of benefits and involves shift work that include days, evenings and/or weekends with no guarantee of hours.

CLOSING DATE: OCTOBER 13, 2025

APPLY ONLINE:

https://nvrc.peopleadmin.ca/postings/2743

We thank all applicants, but advice only those selected for an interview will be contacted.




Education : Other trades certificate or diploma


Experience : Experience an asset