Customer Service Representative – Office Support Department
Whitby, ON, CA, Canada
Job Description
Position Overview
We're looking for a
Customer Service Representative
to join our Office Support team. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear communication.Key Responsibilities
Respond to customer inquiries via phone, email, and internal systems. Process orders, returns, and resolve issues with accuracy and professionalism. Coordinate with warehouse and logistics teams to ensure timely fulfillment. Maintain detailed records of customer interactions and transactions. Support internal departments with administrative tasks and reporting.
Qualifications
Previous experience in customer service or office support (1-2 years preferred). Strong communication and interpersonal skills. Proficiency in Microsoft Office and CRM systems. Ability to multitask and prioritize effectively. Positive attitude and team-oriented mindset.
Job Type: Full-time
Pay: $18.00-$21.00 per hour
Expected hours: 37.5 per week
Work Location: In person
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Job Detail
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Job IdJD2734585
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWhitby, ON, CA, Canada
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EducationNot mentioned