Job Description

Join Our Team as a Customer Service Representative!

LOCATION:

Sports Medicine Clinic, Oakville

POSITION:

Full-Time

Are you passionate about helping others and creating a positive, welcoming experience from the moment a client walks through the door? Do you thrive in a fast-paced, people-focused environment? If so,

we want to meet you!!

At our Sports Medicine Clinic, we are dedicated to helping athletes and active individuals get back to what they love---and you could be the first friendly face they meet on their journey.

WHAT YOU WILL DO:

As our Customer Service Representative, you will play a key role in keeping our clinic running smoothly every day. Your responsibilities will include:

-Warmly greeting and assisting clients with professionalism and care

-Managing appointment scheduling and coordinating daily clinic flow

- Handling insurance billing and maintaining accurate records

- Answering phones and responding to client inquiries

- Supporting daily clinic operations while ensuring client confidentiality

- Using our EMR (electronic medical record) system to keep information organized

-

Assisting with administrative tasks such as processing referrals and filing test results

- Supporting basic social media updates and engagement (experience a bonus!)

What We Are Looking For:

We are seeking someone who is:

- Friendly, organized and reliable

- Excellent at communication and building rapport

- Skilled at multitasking in a busy environment

- Comfortable with working with EMR systems

- Experienced in healthcare (a strong asset but not required)

-

Familiar with social media platforms and content posting (Bonus!)

Ready to Apply?

Please send you

resume

and a

brief cover letter

to:

officemanager@physiosportmed.ca

Interviews for selected candidates will begin

after January 5, 2026.

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Benefits:

On-site parking
Work Location: In person